a. Used item: used items are not allowed by any means, only new sealed products can be listed on souq.com

 

The rejection reason that we use for that:


- This is a prohibited product that cannot be sold on souq.com


- Used items are not allowed on this category, you can only list new items, in manufacturer-sealed packaging. 


b. Fake brands.

 

The rejection reason that we use for that:


- This product is suspected as not an authentic brand. No fakes please!. 


c. Listing the same item multiple times: For example listing the same watch with the same specs, color ..ect for 2 times or more.

 

The rejection reason that we use for that:

 

- Multiple listings of the same product with the same offer, or multiple offers on the same product listing. Please do not submit the same listing and/or offer more than once at the same time.



d. There are some Brands and categories that require Souq.com's administration approval.

 

The rejection reason that we use for that:


- Selling ability for this category and/ or brand requires Souq.com's administration approval, in alignment with concerned authorities regulations in your country, for more information please contact the address related to your country: content.uae@souq.com , content.ksa@souq.com , content.kwt@souq.com , content.egy@souq.com 

 

e. Seller name: The seller-name should not contain personal information such as mobile phone number or referring to another website like ***.com

 

The rejection reason that we use for that: 


- Seller user-name used to create this listing is not aligned with seller's policy, please contact your local souq marketplace seller support to adjust the username. 


     f. Prohibited items: There are some few items that souq.com prohibit from listing and to be sold such as Weapons, spying tools …Etc.


The rejection reason that we use for that:

 

- This is a prohibited product that cannot be sold on souq.com 


Regards,

Content Support